Do I have to sign a lease?
A rental with AllStorage is simply on a month to month basis. While you do sign an Occupancy Agreement, there is no long term obligation.
Do I have to provide notice to vacate the storage unit?
Yes, we do require one full calendar's month notice that you will be vacating your storage unit.
Do you provide me a lock for my storage unit?
No, your privacy and security are important to AllStorage. You are required to secure your unit with a disc type lock for better security. The lock will be your lock and you do not provide AllStorage with a key; you are the only one with access into the unit and to your contents.
When can I access my storage unit?
You will have access to your storage unit 24 hours a day and 7 days a week.
How secure are your facilities?
Our facilities are professionally managed, fully fenced, gated and computer monitored. All of our 5 facilities now have video protection. Our renters are provided with their own unique access code to access the storage facility.
Do you offer moving services?
No, however to assist you with your move contact our Customer Service Center. Our associates will be glad to assist with providing you contact information to moving companies in your area.
Do you sell packing supplies and boxes?
Yes, our Customer Service Center carries a full line of moving and packing supplies including a variety of bundle deals at a savings!
Who can access information on my storage unit?
You set the controls, it is our policy not to even confirm tenancy without express permission of our customer. If you wish to list an alternate contact that can have information, we will note that in your records. The party you specifically authorize can be changed only by your written request.